Assistant Human Resources Manager - Wyndham Grand Doha West Bay Beach
Wyndham Hotels & Resorts
West Bay Doha, QA
منذ 4 يوم

Wyndham Grand Doha West Bay Beach is now seeking an Assistant Human Resources Manager to join our team in Qatar.

Job Summary

The Assistant Human Resources Manager, reporting directly to the HR Leader on property, will lead the day to day HR Operations.

His / her role will include supervising all aspects of Human Resources from employee relations, compensation and benefits, performance management, training, recruitment, housing, wellness as well as the management of the HR Team, partnering HOD’s, Exec Com as well as driving the hotels KPI’s of GOP, LTO, Team member Engagement etc.

Employee Relations

  • Ensure that the agreed upon disciplinary process is maintained at all times and fair disciplinary processes are followed by all HOD’s.
  • Maintain and enhance the open door policy to all Team members providing advice and guidance when needed in regards to their issues or concerns and / or grievances.
  • To provide a source of information to HOD’s regarding disciplinary, grievance and staff counselling issues.
  • Ensure that all disciplinary procedures are carried out, taking role of implementing them by ensuring consistency in the policy’s implementation.
  • Take an active role as an arbitrator, note taker or advisor where appropriate.

  • Train the HR Executive / HR Coordinator etc. in the above process
  • Log all the incidents in HRIS and file the original copies in the employee files
  • On a monthly basis summarise all the incidents with regards disciplinary action and present to HR Leader / RHRM with recommendations.
  • HR Administration

  • Ensure the smooth workflow of the various HR functionalities as to maintaining and providing the needed support to Team members and Supervisors / HOD’s at all times.
  • This includes, but is not limited to filing, administration of starters and leavers and payroll.

  • To provide an advice service to Team members and Supervisors / HOD’s on HR SOP’s, Wyndham and local people policies, legal requirements, staffing issues, and act as an arbitrator where necessary.
  • Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties.
  • i.e. AES, Success Matters etc.

  • Ensure that the handbook is kept up-to-date at all times and that it is reviewed and printed prior to on boarding.
  • Ensure that sporadic Team member files audits are carried out on a monthly basis. Follow-up and ensure that team is fully trained on the correct filing standards.
  • Payroll to be reviewed and checked prior to the HR Leader / GM / Director of Finance signing
  • Letters to be produced for the Team members in a timely manner
  • On boarding process to be seamless
  • To ensure that all leavers are processed in a timely manner and their leaving process is as good as their joining one
  • Manage the PRO and visa process to ensure that all Team members have valid visas and that they are tracked appropriately (where applicable).
  • Recruitment

  • Work in conjunction with the HR Leader for the recruitment of the Hotel Manager’s / EAME’s / Director of Operations / Exec Com / HR Team
  • Ensure that the employment contracts templates are pre-approved by HR Leader / RHRM prior to use and not edited
  • Work closely with HR Leader on reviewing manning and re-recruitment of all positions
  • Ensure that the arrival experience is as good as the guests
  • Ensures that all open jobs are posted via Taleo and the SOP’s and Wyndham standards are followed in using the system.
  • HR Communication

  • Conduct monthly departmental HR meetings and ensure that it is minuted
  • Conducted weekly documented 121’s with all direct reports
  • Share all relevant information with HR Leader in weekly 121’s
  • Monthly HOD Meeting
  • Weekly Exec Com Meeting
  • Quarterly all Hotel Meeting
  • Morning HR Meeting
  • Attend Morning hotel meeting when needed
  • Ensure that team publish the monthly hotel magazine
  • Team member Meetings.
  • Employee Wellness

  • Conduct walkabout of Heart of House areas once a week and report any maintenance and cleanliness issues to relevant parties.
  • Ensure that clean and hygienic, well-kept staff areas are maintained at all times. Follow-up on action items to ensure that they are completed before the next weekly HOH walkabout

  • Ensure together with the HR team that at least 2-4 social or sports activities are organised for the Team members on a monthly bases
  • Review the annual social calendar to ensure a good mix for the nationalities etc. we employ
  • Wellness Events take place ideally at least once a month
  • Analyse the trends in sickness to ensure that we get to the bottom of any root causes
  • Ensure one CSR event takes place every quarter.
  • Payroll

  • Ensure that the payroll is submitted to Finance on the agreed date
  • PH and Lieu day tracking is accurate and up to date
  • Overtime tracking is done in a timely manner analyse to see if we need any more staff / Team members in any of the departments due to consistent overtime
  • Analysis of the above to see if the hotel need to change the way that we use casuals etc. make a business case with the HOD for any changes
  • Review with the DOF / FC / GM the payroll figures and challenge the HOD’s with regards to over spending and casual usage.
  • Training

  • Ensure that the Team member in charge of Training conducts the relevant trainings to the business needs
  • Attend where possible the monthly departmental trainer meetings with the Team member in charge of training / responsible person
  • Ensure 100% Team member in charge of training / responsible person compliant with all mandatory training requirements
  • Review the monthly training calendar with the Training Manager / responsible person.
  • Accommodation

  • Work with the Housing team to ensure that the Team member accommodation is kept to the same standard as the hotel
  • Ensure that CAP’EX is spend and all the FF&E is working and up to the minimum standard
  • Minimum Requirements

  • At least 4+ years as an Assistant Human Resources Manager in a branded hotel
  • Able to lead and manage a team
  • Knowledgeable with all aspects of the HR function
  • Able to work with little guidance as it is a stand alone role
  • Familiarity with and knowledge of Qatar employment laws ideally
  • Pre-opening experience is a plus
  • COMPANY OVERVIEW :

    Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.

    Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

    Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio distinguished by our leading economy and midscale brands delivers just that.

    We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

    Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

    Job Location : Wyndham Grand Doha West Bay, West Bay Doha, Diplomatic Area, Plot number 2003, Doha, Doha 66626

    Employment Status : Full-time

    Employment Disclaimer

    In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner.

    I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

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