About us :
Alfardan Medical with Northwestern Medicine (AMNM) offers the highest quality of medical treatment at our premium ambulatory care center, based in Burj Alfardan, Lusail.
At AMNM, the most advanced, innovative and patient-centric care is combined with service excellence, and a range of multidisciplinary medical specializations are offered in an environment of prestige and privacy.
The patient always comes first at AMNM.
The Chief Operating Officer reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Chief Operating Officer role holds ultimate accountability for the organisation. The role is primarily responsible to drive the organisation by implementing its tactical plans and oversees its healthcare operations.
The COO is also responsible for contributing to the strategic direction as well as creating a vision for success, providing leadership and ensuring internal governance, planning, policies and systems to enhance organization capability and capacity.
The COO works in collaboration with the Chief Medical Officer and Director of Nursing, for the accountability for the ambulatory surgical and outpatient services.
Their aim is to advance quality, operational efficiency, to ensure a professional work environment, facilitate timeliness of services, and enhance patient satisfaction.
The triad of leaders assumes responsibility for translating the facility's goals and strategies into the surgical and outpatient services’ long-term program or service plan, oversees implementation and effective action at the unit or service level, including JCI accreditation, and maintains quality standards of care, practice and service, especially as they relate to ambulatory and outpatient services.
Provides leadership to the management and operational teams to achieve the vision, strategic goals and business plans of the organization.
Leads the management teams to achieve operational results, innovate and address current and future business needs in alignment with the strategic plan
Develops a clear direction which will guide and unify all stakeholders towards realizing the organization vision
Leads the organization towards a global standard of healthcare provision ensuring quality and safety are a high priority.
Sets the overall strategic direction for the healthcare organization
Develops Master Business Plan for the organization and works with the President to oversee its implementation
Plans long term strategies to drive revenue and business growth in the core market segments of the organization
Identify opportunities to create new growth paths through start-ups or joint ventures
Identify opportunities to increase efficiencies across the organization
Implements strategies to achieve the goals and objectives of the Master Business Plans and reports the progressive status to the President
Sets comprehensive goals for operating performance and Quality and Safety
Sets and reviews performance goals for all functions
Reviews and recommends annual revenues and expenses budgets for the organization
Prepares and reports business results to the President
Recruits and appraises the performance of senior positions of the organisation
Chairs a Management Committee to monitor overall progress of the BUs’ work plan, take strategic decisions and ensures goals are met.
This shall be conducted monthly.
Chairs an Executive Committee to define road map for new projects development, monitor overall progress of approved projects, take strategic decisions and ensures project goals are met.
The Executive Committee shall convene to meet monthly.
Monitors the organizations activities and ensures that the business operates within guidelines and in compliance with the local law
Ensure business continuity through succession planning for senior leaders and department managers
Ensure a framework for corporate governance is in place and that periodic compliance level audit is undertaken and reported to the President
Any other duties as assigned by the President
Experience required :
15 + progressive work experience in management
8 + years’ experience in healthcare Industry
Demonstrated performance as a COO or Executive level leaders in a healthcare environment
Proven track record of successes in managing similar or larger sized organization