What will I be doing :
What will I be doing?
As an Accommodation Officer, you will support the HR Department by ensuring the upkeep and cleanliness of the accommdoation.
Specifically, an Accommodation Officer will perform the following tasks to the highest standards :
Ensure a professional and hospitable welcome experience for new Team Members arriving to the accommodation
Provide orientation to new Team Members of the accommodation facilities
Prepare rooms for new Team Member's arrival ensuring that linen, welcome amenities etc are organized
Perform routine inspections of all check out rooms and spot checks of all occupied rooms
Report and follow up on any maintenance defects or other issues, and liaise with Engineering / maintenance for solutions
Inspect routinely service areas, store rooms and corridors
Schedule and supervise deep cleaning and any other projects
Manage efficiently stock control and the maintenance of equipment
Ensure the adherence to hotel brand standards at all times
What are we looking for?
Accommodation Officer serving Hilton Brand hotels are always working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Previous experience in a similar role
Strong organizational and analytic skills
An attention to details
Strong communication skills
A passion for delivering exceptional levels of guest service
Proficiency, preferred, with computers and computer programs, including Microsoft Office