Operations Associate - Kit
Ref : SP779-11
Job description / Role
Employment : Full Time
Purpose of Job :
To support the Kit team as we scale and cater to increased demand for rider kit management and enforcement as we strive for 100% fresh kit usage and compliant bikes on the road.
Main Responsibilities :
Supporting the Kit team in all the tasks below, with gradual autonomy in some of the following :
Kit & warehouse management : procuring quality rider kit from vendors, ensuring timely receipt and orderly storage of kit and distributing the kit to new and existing riders.
Vehicle management : Coordinate the installation and repair of delivery boxes on all Deliveroo rider motorcycles. Additionally, collaborate with Third Party Logistics partners (3PLs) to ensure the licenses and permits of all motorcycles and delivery boxes are valid.
Reporting : Update kit records after each transaction with vendors, riders and 3PLs, conduct periodic stock count and respond to all kit-related enquiries.
Response : Collect and action kit-related feedback from all stakeholders
Auditing : Conduct periodic 3PL kit inventory and process audit to ensure kit guidelines are adhered to.
Min. 1-2 years of UAE experience, working with company procurement, stock / inventory management and reporting.
Proficient with Microsoft Office, especially Excel and Powerpoint, or Google equivalents.
Experience of working with complex teams and people from a variety of backgrounds and nationalities.
Fluent written and spoken English. Proficiency in Urdu and / or Hindi is also a bonus.
Driven and confident personality, who takes initiative and executes with speed.
Creative mindset with an openness to implement a variety of solutions.
Effective communicator who is an attentive listener
Agile and highly adaptable to fast-paced work environment
Well-organized, with excellent team-player qualities
Benefits and Diversity
Annual Holiday Leave
Annual home flight tickets
Free Deliveroo Plus - Free delivery and access to special offers
Maternity & Paternity benefits
End of year parties & regular social events
An extremely fun team to work alongside!
About the Company
Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 140,000 best-loved restaurants and grocery partners, as well as 150,000 riders to provide the best food delivery experience in the world.
Deliveroo is headquartered in London, with around 3,500 employees in offices around the globe.
Deliveroo operates in nearly 800 locations across 11 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, United Arab Emirates, Kuwait and the United Kingdom.