Customer service agent- French speaker
Line Up Aviation
Qatar, Qatar
منذ 2 يوم
source : Aviation Job Search

Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years.

We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.

My client has a requirement for French speaking customer service agents, to join them at their call centre located in Doha, Qatar.

As a Customer Service Agent you will provide excellent customer service to customers through telephone, emails and fax to optimize passenger satisfaction.

  • Your main duties will be making new reservations, changes to existing reservations; quoting the correct fares, rules of carriage;
  • issuance / re-issuance of tickets; and processing any refunds. You will also support E-Commerce and Frequent Flyer program activities.

    Requirements :

    You must be FLUENT in French.

    Have at least 2+ years experience within a customer service role.

    You must be an interactive, customer service oriented person with a warm, cheerful and expressive personality and possess excellent communication skills.

    Have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions.

    Shifts and Salary :

    This position is shift based, therefore you must be flexible in terms of the working hours you are allocated- The contact centre is open 24 hours a day, and you will be working 5 days per week.

    Shifts are 8.5 hours in length.

    Salary in Qatari Riyal plus accommodation.

    If you are interested in applying for this position and you meet the requirements, please send your updated CV to : Rose Blanch at Line Up Aviation

    Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

    Follow LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow!

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