Using various skip tracingmethods to locate clients.
Interviewingclients telephonically to establish their ability to paydebt.
Overcoming stall tactics and objections,and suggesting sources of money for debt payments.
Encouraging clients to utilize payment options such ascredit cards, and securing information for administrative servicesto process.
Ensuring ACH requests areprocessed correctly.
Negotiating settlementsby arranging clients’ payments over longer timespan.
Confirming clients’information and payment agreements.
Informingmanagement regarding effectiveness of strategies for variousaccounts.
Complying with applicable laws,regulations, policies and procedures.