Qatar Airways is currently recruiting for Station Support Supervisor for Ground Services.
The role is responsible for supervision of the team conducting rate validation, supplier query management, vendor invoice reconciliation, quality control & reporting, document creation, administration of generic email box and other tasks, to ensure they are in line with company policies and procedures.
Specific responsibilities of the role include :
Ensure the reportees are carrying out the validation of rates in the supplier invoices, matching it to a valid source document - Purchase Order, Contracts, and QCC etc.
Communicate and follow up with ASM on any invoice discrepancies.
Ensure latest rates are updated to the Ground Services Automated System or in the manual rate sheet document.
Ensure unresolved discrepancies / missing data are escalated to Business Finance, where necessary.
Manage the automated system concerning supplier services, system rates, discrepancies etc.
Escalate any delay in invoice rate validation or approval to the respective Regional Manager Network.
Ensure proper communication with I2P team concerning invoicing queries.
Guide the team in investigating and resolving assigned queries related to invoices.
Highlight and escalate any discrepancies to Regional Managers Network
Provide administration support to RASM and ASM
Investigate and resolve assigned queries related to invoices
Follow up on pending queries and laise with ASM on a daily basis to obtain sufficient and qualitative data to respond to supplier / stakeholder queries
Receive, investigate and reconcile supplier invoice with in house system values
Facilitate execution and follow-up with relevant stakeholders for on-time submission of documents.
Perform other department duties related to his / her position as directed by the Head of the Department.
The successful candidate will have the following skills and qualifications :
Bachelor’s Degree or Equivalent with minimum 2 years of Job related experience.
High School Qualification / Vocational Qualification / Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience
Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook
Accounting systems knowledge with Oracle, JD Edwards, Microsoft AX, Navision
Ability to analyze administrative problems and make appropriate recommendations
Analyze methods and procedures adequately and logically
ERP knowledge : Oracle, JDE, Navision, MS AX, etc.