IT Support Engineer
Bin Yousef Group of Companies
Doha Qatar
منذ 19 يوم
source : QuickJobsGulf

Plan organize and manage the IT Department to ensure stable and secure operation of BYG Group s IT and Network Infrastructure This includes developing maintaining supporting and optimizing key functional areas particularly network infrastructure CRM server infrastructure data communications and telecommunications systems The IT Manager will also manage enduser customer service and direct activities to resolve hardware and software problems in a timely and accurate fashion Directs and coordinates voice network and data information systems and staff Core Responsibilities Performs analysis of network needs and contributes to design of network architecture integration and installation Maintains network hardware and software including servers voice PDAs peripherals network nodes terminals and wiring Works with IT staff to ensure that the computer system platform provides sufficient computing resources to deliver the desired level of business performance Coordinates with other departments to understand and meet their requirements Evaluates network hardware and software requirements and capabilities and makes recommendations Checks systems to optimize performance and to initiate recovery action after system failures Establishes budgetary requirements for equipment replacement Establishes and controls systems access and security Provides support to and trains users in local area network administration and usage Monitors customer service and maintains network stability collects and analyzes network and memory utilization and installs and tests software upgrades Manages computer operation scheduling backup storage and retrieval functions Coordinates thirdparty maintenance for network hardware software and telecommunications services Develops or establishes strong relationships with service providers Negotiates and contracts with consultants technical personnel and vendors for services and products Prepares and maintains documentation of network configurations and cabling layouts Develops maintains and tests disaster recovery plans Trains users in the operations of office productivity applications Directly supervises employees and carries out supervisory responsibilities in accordance with the organization s policies and applicable laws Performs other nonessential duties as assigned

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