Provides a common set of performance-based tools and software to support corporate management, front-line supervisors, store managers and workers across all operations.
Forecasting contact volumes.
Scheduling staff around your forecast contact volumes. Requirements :
years of Experience in Telecom or similar sector with strong business development skills
Degree in business administration / management also a degree or diploma in telecom will be a plus point
Impressive, demonstrable track record and skills / experience gained within a similar position(s), at a similar level.
Strong leadership and sales Management skills and experience.
Credible and confident communicator (written and verbal) at all levels.
Impressive presentation negotiating and influencing skills.
Proven strategic aptitude and ability.
Ability to work collaboratively with others to provide a high-quality service.
Numerate with strong analytical and problem-solving ability.
Excellent project management skills.
Hands-on approach, with a can-do’ attitude.
Good IT skills e.g. Microsoft Office (Word, Excel, PowerPoint and Outlook).
Must be in Qatar