Cluster IT Administrator – (in English)
Kempinski
Doha, Qatar
منذ 2 يوم

Cluster IT Administrator

The Cluster IT Administrator is responsible to handle the running of day to day challenges in the scope of IT in the Hotel as per set standards, policies and procedures.

Marsa Malaz Kempinski, The Pearl Doha

Marsa Malaz Kempinski, The Pearl Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of The Pearl, in the capital of Qatar.

Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms including 69 suites, two Presidential suites and two Royal suites.

Key Responsibilities

  • Solve technical and operational challenges in the scope of IT reported by users
  • Follow Kempinski code of practice as related to security and operation of computer systems with a thorough knowledge of standards of operating procedures
  • In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented
  • To assist the IT Manager in all stages of the day to day operation of the Hotel
  • To support computers in hardware and software malfunction in coordination with all the departments
  • To manage and prioritize any IT problems, impacting either revenue and / or the guest for quick resolution and pro-actively seek for preventative maintenance
  • Follow up on and maintain knowledge of new systems that can help in streamlining the processes in the hotel
  • Maintain complete record of the systems related inventory
  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position
  • Desired Skills and Qualifications

    Diploma / Degree in Computer Networking or equivalent

    Minimum of 2 years experience in a 5 star property in a similar capacity is preferred

    Windows XP, Windows 7 / 8 , Windows 2003 / 2008

    Micros-Fidelio Property Management System

    Micros Point of Sales

    Email systems, Google Apps for Business preferred

    Other hotel applications

    Network skills

    Operating Systems skills

    General Hardware skills

    Ability to work and communicate in a multinational environment

    Job Level : Entry Level Staff

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