Information Technology
Leonardo DRS
Doha, Qatar
9h ago
source :
  • Provides IT support, training,and orientation for new technology users
  • Offers troubleshooting, support, and repair when ITequipment or networks malfunction
  • Providesphone, live chat, or in-person support, depending on theorganisation's scope
  • Asks directedquestions regarding equipment and networks to assess ITissues
  • Follows scripts to provide effectiveand well-tested support
  • Walks clients throughsolutions to solve problems and directs questions to supervisors orspecialists when necessary
  • Demonstrates greatcustomer service skills, listens carefully, and exercisespatience
  • Documents daily tasks, training, andsupport sessions to inform the department and organisation betterregarding IT support needs
  • Maintains recordsof hardware and software inventory
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form