Own, lead and drive the continuousdevelopment of Ooredoo group best practices to support businesssales and operations. This includes : ?
Responsible for platformimplementation and application support for - o Credit ControlManagement o Number Management o GIS integration for geographiccustomer data o Routing and validation for wired line services oSupply Chain Management o Network Inventory Management ( NWI forFixed Routing and Validation) o Treasury operations and collectionso Pre-activation o Premium dealers and Mass market sales systems ?
Technical support for product development business users,including : o SIM lots ordering from Manufactures o SIM qualitytesting o Manage encryption / decryption process for SIM card o Load& Configure different SIM card types and specifications oHandle new technologies and type of market change.
E.g. Nano,Micro...etc o Generate and validate voucher serial number ? Managethe Pre-activation & commission system process and salesfor Prepaid service o Ensure the availability of sales stock forOoredoo and commissioners o Validate Pre-activation process cycle oQA for delivered batches to market o Reconciliation ofpre-activated batches among network elements and CRM systems oInterface with live network element to build commission flow forsold services o Voucher tracking and commission system ?
Networkelements and number management systems o Manage / develop numberlife cycle from generation till recycling o Manage / develop ETRmodules and access o Ensure network identifiers availability forsales and customer orders o Manage availability of networkidentifiers among live network elements- switches o Handle networkidentifiers for IP TV & FTTH products o Ensure consistencybetween CRM systems and network identifier o Develop and Configurenumber portability dependencies ?
Support treasury operations in oDay to day reconciliation activities among all payment channels oAutomate treasury operations to ensure efficiently o Build& Customize dashboard reports o Coordinate with third partyservice providers for collection and payments o Customizes CRM toolin accordance with process derived specifications and establishedpriorities.