Cluster Reservations Agent
The Ritz-Carlton
Doha, Qatar
منذ 5 يوم
source : drjobs.ae
  • Process all reservation requests,changes, and cancellations received by phone, fax, ormail.
  • Identify guest reservation needs anddetermine appropriate room type. Verify availability of room typeand rate.
  • Explain guarantee, special rate, andcancellation policies to callers.
  • Accommodateand document special requests. Answer questions about propertyfacilities / services and room accommodations.
  • Follow sales techniques to maximize revenue. Input andaccess data in reservation system.
  • Indicatespecial room reservation types (e.g., complimentary rooms, employeediscounts, travel agent inspection rates, and wholesalereservations) by inputting the correct code and rate into thereservation system.
  • Follow proper escalationprocedures when addressing guest concerns.
  • بلغ عن هذه الوظيفة
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    واصل
    استمارة الطلب