Night Manager - Front Office
DoubleTree by Hilton
Doha, Qatar
منذ 5 يوم
source : drjobs.ae
  • Manage and monitor activities ofall employees in the Front Office department making sure theyadhere to the standards of excellence and to the guidelines set inthe employee handbook, hotel policies and procedures, coaching,training and correcting where needed.
  • Directand oversee all hotel operations during the night shift to ensureguest satisfaction and safety.
  • ConductBriefing for all staff during Night Shift.
  • Inform all Overnight staff of nightly activities, groupand VIP arrivals as well as special requests and repeatguests.
  • Check accommodations, makingsure any special requests are carried out accordingly, greet guestsupon arrival and ensure escort to accommodations ifappropriate.
  • Maintain a professional and highquality service oriented environment at all times.
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