Call Center Representative
Weill Cornell Medicine
Doha, Qatar
منذ 3 يوم
source : drjobs.ae
  • Answering or making calls toclients to learn about and address their needs, complaints, orother issues with products or services.
  • Responding efficiently and accurately to callers,explaining possible solutions, and ensuring that clients feelsupported and valued.
  • Engaging in activelistening with callers, confirming or clarifying information anddiffusing angry clients, as needed.
  • Buildinglasting relationships with clients and other call center teammembers based on trust and reliability.
  • Utilizing software, databases, scripts, and toolsappropriately.
  • Understanding and striving tomeet or exceed call center metrics while providing excellentconsistent customer service.
  • Making sales orrecommendations for products or services that may better suitclient needs.
  • Taking part in training andother learning opportunities to expand knowledge of company andposition.
  • Adhering to all company policies andprocedures.
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    تقديم
    بريدي الالكتروني
    بالضغط على "استمر" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    استمر
    استمارة الطلب