Jewelry Sales Advisor
Confidential Company
منذ 5 يوم
source :

job description role

  • work withteam members in order to maximize sales and customer satisfactionand to ensure smooth operations
  • identify and act onupselling opportunities to enhance average sales in order to meetand optimize sales targets
  • seek out cross sellingopportunities to provide the customer additional product
  • understand the importance of best sellers and store hot spots toincrease sales
  • process transactions at point of saleaccurately and efficiently
  • minimize or eliminate stockloss by monitoring all store areas and maintaining standardoperating procedures
  • be familiar with sales andoperational figures at any point of the day and adjust sellingstrategies as needed
  • be familiar with the storecollection and customer profile for the brand and be able to dobrief brand presentation
  • understand the brand customerprofile and translate that into overall image and purchase rmendations
  • initiate conversation to understandcustomer's needs and requirements
  • devoterequired time for each sale by pointing out the product'sadvantages relating them to customer requirements
  • helpcustomers with any queries they may have surrounding the brand orproducts
  • maintain after sales contact with customers tobuild relationships and drive repeat customers
  • deal withcustomer plaints and refunds as per pany policies
  • maintain impeccable personal presentation and munication skills
  • complete administrative formalities at the conclusion ofthe sales prior to settling of the bill
  • process salesand payments on the system efficiently and accurately and closetransactions courteously
  • request appropriate customerdetails to feed into the customer database required for sendingthrough brand promotions
  • maintain store and brandstandards ensuring that the floor area is always at higheststandards
  • comply with shop timings and adhere tostandards in terms of tidiness, product display, shop security, etc
  • process deliveries and stock transfers in an efficientmanner against documentation and plete discrepancy reports asneeded
  • carry out inspection of all jewellery, on displayor kept in the back up stock, and identify, separate and sort alljewellery that require any attention e.
  • g. cleaning and remove nonconforming products from display stock for necessary arrangements.

  • keep self abreast of the latest current market trends interms of size, weight, designs and patterns by inquiring fromcustomers or by their orders requirements
  • comply withthe pany dress code and work professionally in meeting theorganisational standards whilst servicing the customer at theutmost whilst generating the optimal level of salesrequirements
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