DohaWe are a Reputed International Facility management company that requires Customer Relation Executive / Officer - (Female) for their FM Division.
Those have sound knowledge and 3 years of experience in customer service coordination and working as a key project handling for a reputed Company.
Responsibilities1. Building and maintaining strong, long-lasting client relationships2. Project coordination between the company & client3.
Follow up on client’s daily adhoc requests / special assignment and complaints4. Ensure liaison with the operational team & client.
5. Operating as the lead point of contact for any and all matters specific to DIFM projects6. Verify that the client satisfies all criteria required on each project.
7. Prepare reports on projects8. Overseeing clients account management, including negotiating contracts and agreements to maximize profit9.
Develop new business with existing clients and / or identify areas of improvementRequirementsProven work experience as an Account Manager, Project Coordinator, Customer Relationship Executive or relevant roleDemonstrable ability to communicate, present and influence key stakeholders at all levels of an the organization, including executive levelSolid experience with MS Office (particularly MS Excel)Experience delivering client-focused solutions to customer needsProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong verbal and written communication skillsBA / BS degree in Business Administration, Sales or relevant fieldDriving License is Must.
Salary - Full Package Negotiable (mention your salary expectation in the mail / subject should be Customer Relation Executive / Officer - (Arabic Female)Qatar Available Any Nationalities with a Resident permit (work visa, Qatar ID with NOC).
Job Type : Full-timeExperience : Customer Relationship : 3 years (Required)Project Coordination : 2 years (Preferred)Problem Solving & Excellent Communication : 2 years (Required)Education : Bachelor's (Preferred)Location : Doha (Required)License : Driving (Preferred)Language : Arabic (Required)