Contact Center Agent
PS Tech
Qatar,Doha,Doha
منذ 4 يوم
source : drjobs.ae

To provide Ashghal customers with a worldclass service through resolution of their queries and consistentlyprovide high standards of care throughout their interaction withthe customer.

The customer service advisor will be responsible forinteracting with customers on the phone and face-to-face to assistthem with issues, queries and applications

Qualifications Secondary Education Experience Essential Experience in Delivery of Customer Service 2 Years ContactCentre or Service Desk Experience.

Desirable Previous UtilityExperience Previous experience of Customer Management SoftwareSkills Essential Develop and maintain customer rapport Excellent interpersonal verbal and written communication skills Proven ability to work towards individual and team targets Excellent in problem solving

TechnicalCompetencies

Essential Fluent in Bilinguallanguage (written and verbal) in Arabic and English PC andKeyboard Telephony Desirable Hindi / Urdu

BehaviourCompetencies

Essential Appreciation of Good CustomerService Team Player shares relevant and usefulinformation with others

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