Supervision of Subordinates Organise and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy.
Provide onthejob training coaching and constructive feedback to subordinates to support their overall development. This will include an Insurance Product Specialist as a direct report and a small team of telesales insurance agents.
Product Strategy Responsible for formulating the Retail wide product insurance strategy and ensure the implementation and delivery of underlying product objectives.
Budgets Planning and monitoring Contribute to the preparation of the budget and monitor financial performance versus the budget in order to ensure that the business is aware of anticipated costsrevenues and areas of unsatisfactory performance are identifiedBanking Products Facilitate conceptualization design and review Retail Banking Insurance products through the utilization of analytics data market insights and internal capabilities.
Work with relevant stakeholders in order to provide the bank with captivating customer offers in order to win in the market place.
Implement communicate and monitor Retail Banking products by liaising with key stakeholders developing activity and enhancing service product and brand offerings whenever possible in order to drive growth and maintain retention of customers.
Other AccountabilitiesInsurance Manage product and delivery of insurance products through effective management of insurance providers Ensure insurance related products are competitive and aligned to the banks strategy and customer needsReporting and Operational Needs Assessment Provide periodic and or ad hoc reports and analysis for Retail banking product and proposition performance in order to provide senior management with insights and clarity of banking product current activities and performanceWealth Management Support the implementation and ongoing development of wealth management through provision of relevant product suppliers as required Ensure wealth management offering is competitive and in line with international standards Monitor product development and third party product supplier management pricing and maintenanceAcquisitions of Salaried Accounts Target Customers Plan and drive customer acquisition and cross sale by developing products that appeal to targeted customers and are market leading.
Work with internal stakeholders to achieve acquisition strategies across all segments and nationalities in order to generate customer acquisition growth and revenue for the bank