Officer Investigation and Control
Qatar National Bank
Doha, Qatar
منذ 4 يوم

Role Summary :

You will be responsible for timely attendance to outward and inward remittance investigations related to the Group’s retail and corporate clientele.

while doing so, you will adhere to the approved policy / procedures and related processes in place to ensure smooth working and minimum escalations due to negligence or non prioritization Role Descrioption :

Perform daily balancing of the related suspense / transit accounts used for processing outward / inward remittance requests and notifying the Supervisor Remittance of long outstanding transactions that have not yet been cleared for initiation of timely follow-up in this regard, and thereby help avoid any losses to the Group on account of such transactions.

Perform a daily check on all received queries swift / email to ensure that nothing is left unattended on a particular day.

Provide adequate and efficient remittance processing services to internal customers (viz. QNB domestic branches) and thereby help them serve external customers in a more efficient manner, resulting in increased external customer satisfaction levels.

Adhere to the established processes and controls (automated / manual) to prevent / detect the transfer of funds to / from potentially suspect countries, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules / regulations.

Adhere to the existing and approved policies / procedures pertaining to processing of outward / inward remittances and applicable QCB regulations in this regard.

Constantly strive to reduce the outstanding enquiries related to remittance transactions

Ensure all queries received during the day are attended to and that follow up and escalations and done accurately and in a timely manner and that any pending items are identified and promptly attended to on the following day.

Ensure that all open Reconciliation items and attended to each day

Ensure that all emails are accurately and timely responded to each day with escalations if required

Ensure that all transactions done as a result of investigations are properly supported with documents and approvals

Maintain adequate documentation on each case with respect to the investigation process in line with the policy / procedures and pertinent regulatory requirements.

Maintain utmost confidentiality with respect to information pertaining to fund transfers. Qualifications :

University Degree (Graduate) seasoned with Minimum 3-4 years of remittance operations or related experience in banking operations

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