Be responsible of responding toguest inquiries or requests and resolving guest issue in a timely,friendly and efficient manner.
Maintain aninventory of operating supplies.
Monitor andmaintain all transportation equipment and report neededrepairs.
Take action about a detailedintroduction of each joining transportation team member and thecorrect on boarding.
Interview, train, manage,schedule and assist in evaluating team member.
Perform transportation duties, as needed.
Be in charge of cleanliness and condition of the buggiesand the resort train.
Be responsible of thecorrect usage of the buggies and the train.
Beresponsible of a proper training of the driving skills eachtransportation team member and the follow through of the correctdriving handling and the given routes.
Takingcare that each individual transportation team member has the samedetailed resort product knowledge.
Beresponsible that the transportation team follows through the hotelstandards, grooming standards and that there is nonon-compliance.