As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury.
It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
The Butler Valet isn’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and bespoke and each Butler position contributes to making that possible for our Guests.
At our hotels, Butler Valets work across departments to ensure that guests and talent have what they need at the point in time when they need it.
Whether delivering items directly to guests in their room or providing support to Housekeeping, Engineering, the Front Office, or other areas that fulfill butler services, our Butler Valets move about their space to get the job done.
They are critical to ensure a flawless guest experience.
While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service.
The Butler Valet’s success is rooted in a deep passion for service, uncompromising standards, strong coordination, and impeccable interpersonal skills.
You will also be expected to create a safe work place, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional.
Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance).
Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.