Human Resources Manager
Wyndham Hotels & Resorts
Doha, Ad D, QA
منذ 3 يوم

Job Summary

  • The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment;
  • training program direction, implementation and administration; and employee relations coaching, counseling and discipline.

    Education & Experience

  • At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience;
  • or a 2-year college degree and 3 or more years of related experience.

  • Previous supervisory responsibility required.
  • College course work in related field helpful
  • Familiarity with and knowledge of employment laws required.
  • Physical Requirements

  • Long hours sometimes required.
  • Light work Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • General Requirements

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Fundamental Requirements

  • Direct and supervise Human Resources staff.
  • Prepare and maintain Human Resources budget.
  • Maintain thorough and current knowledge of all Human Resources / employee regulations and laws, and ensure that the property is in compliance.
  • Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings.
  • Implement policies and programs to guarantee compliance.

  • Communicate new policies, information, and directives to all employees.
  • Instruct staff in interpretation of HR policies and procedures.
  • Ensure staffs compliance with HR policies and procedures.
  • Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel.
  • Recruit, interview and recommend all exempt personnel.
  • Maintain employee benefits programs.
  • Set up, approve, and maintain all wage and salary programs, including performance evaluations.
  • Recommend and / or approve all employee transitions, i.e. new hire, transfer, promotion, etc.
  • Maintain open door policy.
  • Monitor and analyze turnover statistics.
  • Conduct training classes.
  • Update and submit required reports in a timely manner.
  • Participate in and monitor safety committee in compliance with Loss Prevention SOP’s.
  • Ensure compliance with all HR related Loss Prevention SOP’s.
  • Establish and maintain safety incentive program.
  • Become a certified trainer in all current HR training modules.
  • Practice positive employee relations, including coaching, counseling & discipline.
  • Develop and maintain no cost benefit programs.
  • Participate in and monitor orientation programs.
  • Develop managers for future advancement.
  • Ensure managers are using coaching, counseling and discipline to address issues / concerns.
  • Ensure Associate Opinion Survey is completed by all employees.
  • Condense and expedite paperwork, develop internal communications, improve record keeping.
  • Develop and maintain suggestion box program.
  • Plan and edit employee newsletter.
  • Manage all personnel files.
  • Manage resume and application files.
  • Develop and monitor recruitment resources.
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