This position requires an energetic andenthusiastic individual who will support the Testing CentreSupervisor to ensure that all in-house and IELTS testadministration is managed effectively and professionally, followingall the IELTS and college’s policies and procedures.
Thesuccessful candidate will perform duties of a confidential nature,requiring a strong attention to detail in order to ensure alltesting systems run accurately.
They will also conduct candidateregistration / verification, maintain the security of test materials,and follow all instructions in the testing manuals and maintain theconfidentiality and integrity of test scores.
The candidate shouldhave significant experience working in testing administration or arelated field preferably within higher education, and possess thequalifications necessary to be successful in the role of TemporaryTesting Officer.
The successful candidate will act as first pointof contact on behalf of the Testing Centre and provide a highstandard of customer service to all visitors.
They will deal withcandidates face to face, by phone and through email, answeringinquiries and handling complaints according to Testing Centreprotocols.