1. Advise and support on allaspects of service assurance. Maintain an overview of serviceactivity across the company and work to gain wider knowledge ofservice issues.
2. To establish and maintain, strongand productive relationships with key senior managers from allareas of the company, to ensure that the varied and changingservice requirements of the business are understood and areincorporated into a framework of continuous improvement.
3. Toeffectively communicate with company stakeholders so that they arefully aware of their responsibilities.
4. Toensure company is well placed to challenge the status quo andeffect change by using learning to create innovation andimprovement opportunities.
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