Key responsibilities :
Executes troubleshootingmethodology and root cause analysis to resolve complex and advancedlevel problems.
Assists in testing, adjusting, and installingequipment to meet provisioned request SLA’s.
Executes systemsmaintenance plans to proactively manage reliability and serviceexpectations.
Prepares and maintains technical documentation toguide network users, and to assist with the on going operation,maintenance, and development of the network.
Drives problems toresolution, handling multiple complex issues simultaneously whileeffectively communicate and engage cross functional technicalpeers.
Adheres to the agreed event management notification andescalation procedures.
Perform periodic reviews of ConfigurationItems (CIs) to ensure compliance with policies and standards, andprocess thorough operational readiness tasks.
Configures,develops, integrates, implements and regularly maintains networksolutions.
Supports implementation / deployment of networkenhancements or new network designs.
Assists peers and utilisessoftware and hardware tools to identify and diagnose problems andfactors affecting network performance.
Define procedures forsystem and component installation, acceptance testing and installproactive maintenance activities
Coordinates problemresolution, creates problem record, determines severity andprioritization classification,
Evaluates, and recommendshardware, software, and telecommunications equipment to enhance theperformance of network design and systems Minimum Qualifications& experience : Minimum 8 years’ experience in relevantfield : Routing protocol i.
e. OSPF, BGP and MPLS Routing / switching / security / & Wireless technologies Bachelordegree in Computer Engineering, Computer Science or equivalentCCNP, CCVP, CCIE or equivalent experience Data center industrycertifications Certified in ITIL framework and processes.
Indesign, configurations, and support concepts Troubleshootingmethodologies, steps, and tools Solid expertise in building andmaintaining architectural diagrams Advanced experience with IPCC,OCS, UCS solution and products.
Experienced with data centerdesign, implementation, and event handling services Expertise withinterconnectivity services ie MDF, and IDF in a heterogeneousmodel Operates following security policies, procedures andstandards to manage consistent products and services Experiencewith deploying VCE technology and configurations Terms andconditions : Joining time frame : 2 weeks (maximum 1 month)