RTCMC RTC1 Employment Services
Doha Qatar
منذ 4 يوم
source : HireeJobsGulf

POSITION Security Operations Manager SALARY 30 000 AED allinclusive depending on experience and qualifications HIRING COMPANY International IT Security Company WORK LOCATION Doha Qatar AVAILABILITY Can join immediately will be prioritized EMPLOYMENT TYPE Permanent CANDIDATE PROFILE Open to any nationality Indian Arabic is preferred Male Female 50 years old and below EDUCATION EXPERIENCE REQUIRED Bachelor s Master s Degree in Computer Engineering Information Technology Security Administration any related studies More than 10 years of relevant experience Previously currently worked in a managerial role for a security cybersecurity company department function Excellent knowledge of Logrythm platform Deep Technical knowhow SOC and various SIEMs Knowledge Base management and updating Experienced in managed IT and Security services design Knowledge of actual state of the art technical products and solutions Strong financial knowledge JOB DESCRIPTION Manage security operations for a Tier 1 customer Manage a team Onsite and Offshore Prepare and implement SOPs provide L1 L2 L3 support and meet KPIs SLAs Contact with the customer as focal point for all high priority major incidents reported Provide first line supervision to direct reports Develop and administer SOC processes and review their application to ensure that SOC s controls policies and procedures are operating effectively Provide management oversight for the identification triage and response of events or incidents of apparent security breaches Produce and review aggregated performance metrics Manage and increase the effectiveness and efficiency of the SOC through improvements to each function as well as coordination and communication between support and business functions Play a significant role in longterm SOC strategy and planning including initiatives geared toward operational excellence Plan coordinate and control the restoration of simple complex or high impact of system problems that occur within the production environment of clients systems Handle conflict situations and make critical decisions while driving incidents Develop strong working relationships with support teams and management Provide oversight of the 8x5 SOC and Security Tools Engineering teams to support security monitoring protection and delivery of security services for the clients Responsible for overall situational awareness security posture and overall dedicated onsite position with the client Management of resources to include personnel budget shift scheduling and technology strategy to meet SLA s Track SLA compliance Escalation management and organizational focal point for critical incidents Manage and ensure timely response and investigations of security events Develop and implement and oversee SOC standard operating procedures to guide daily activities Creation of dashboards reports and metrics for executive management Measurement tracking and reporting of security incidents Escalation Management and organizational focal point for critical incidents Manage and ensure timely response and investigations of security events Overall delivery management Lead of meetings with technical commercial customer and executive level

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