DohaFull-time, PermanentQR22522 - Cargo System Support Supervisor Qatar Aviation Services DohaOrganisation : Qatar Aviation ServicesJob Function : CargoDivision : Cargo Services - QAS (Division)Employment Type : Full Time - PermanentCity : Middle East Qatar DohaLast date of application : 14-Jan-2020Qatar Aviation ServicesQatar Aviation Services (QAS) is an award winning, premier ground handling organisation whose global headquarter is at Hamad International Airport (HIA), the hub airport of Qatar Airways.
Heads of State and VVIPs; private fleets and customers; executive charter flights and cargo operators.The QAS team comprising of over 8,000 strong multicultural employees, is dedicated to fulfilling the total passenger and cargo requirements of the airport, the airlines and customers it serves.
This team of highly trained and diversely skilled staff is the reason for QAS outstanding success and their Customer’s satisfaction.
About Your Job : Reporting to the Lead System Support Officer you will be required to manage system configurations. Support day-to-day operations by ensuring critical system availability for Cargo operations and ensure the cargo operations system and material handling system interface messages are transmitted and processed in both systems are as defined for cargo operations.
You will be also responsible for, but not limited to : Monitoring and identifying the system message errors and coordinate with Operations / RC / IT team to fix interface issues.
Updating and maintaining system master data, to facilitate workflow changes, such as warehouse / flight / ULD configuration, user access, SLAs and other parameters.
Coordinate with operations / Customer Airlines to implement system based procedures and enhancement.Apply AIR CARGO business practices and procedures to ensure flown as planned and cargo quality compliance.
Responsible for conducting qualitative and quantitative analysis for the QAS cargoUse data to identify problems and solutions that can be presented to management and key business stakeholdersDevelop and maintain the MIS (Management Information System) for QAS cargo.
Provide continuous support in identifying areas of innovation, articulate business needs, trend monitoringSupporting the development of new systems & processes.
About You : To be eligible for this role you should be holding Relevant Vocational, Tertiary or Trade qualification or Diploma and have a minimum of 4 years’ experience with cargo systems.
You must possess excellent written and verbal communication skills; have advanced level of experience in MS Office Applications, have strong analytical skills and advanced problem solving capabilities and have comprehensive knowledge in cargo warehouse handling process.
Should understand the IATA IMP messages and the IT system interface structure.Experience in Cargo automation and strong quantitative abilities will be an added advantage.
Note : you will be required to attach the following : 1. Resume / CV2. Copy of Highest Educational Certificate