Delivery Management Engineer
Vodafone Limited
Africa, Doha, Qatar
منذ 5 يوم

Role purpose : Drive the Implementation, Integration and configuration of the different end to end Service Management tools.

Facilitates, plan and follow upon the delivery of the tooling stream within the Mega transformation programs by TSSC that provides central service management platforms to Vodafone group and local markets.

  • Drive the Implementation, Integration and configuration of TSS IT Service Management Central platforms
  • Acts as an Implementation Technical Reference for the Stakeholders in regards to the projects implementation delivery
  • Build the Implementation plan and take care of dependencies
  • Facilitate any Implementation blocking issues.
  • Risk Assessment and communication to different stakeholders specially to the program management
  • Forecast resources allocation and Capacity planning
  • Manage Several Complex Projects at the same time
  • Ensures that the right processes are followed by all engineering team and by project managers in the same program
  • B.S Computer Science or Computer or Telecommunications Engineering Required.
  • 3+ Years’ experience in a similar role working with large scale Programmes
  • Good analytical and problem solving skills and ability to deliver excellent results and deliverables within projects and programmes.
  • Knowledge of OSS / BSS architectures a plus & Telecommunications experience preferred
  • Collaborates with the solution architect, tools engineers, business analysts and program managers in order to determine the technical direction, system design and implementation plan.
  • Proficient in ITIL methodology and especially change and configuration management processes
  • Excellent documenting and oral presentation skills.
  • Ability to work in a complex ecosystem and manage priorities accordingly
  • Experience in Project and Programme Management
  • Experience in Agile delivery Techniques and planning
  • Good analytical and problem solving skills and ability to deliver excellent results and deliverables within projects and programmes.
  • Knowledge of OSS / BSS architectures a plus & Telecommunications experience preferred
  • Proficient in ITIL methodology and especially change and configuration management processes
  • Excellent documenting and oral presentation skills.
  • Ability to be autonomous and to take ownership of topics
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