Knowledge and Experience
Minimum of 10 years of relevant experience in the hotel industry.
Strong working knowledge of Microsoft Office in particular Excel.
Good understanding of financial month-end processes.
Possesses strong interpersonal skills and ability to communicate in second language.
Ascertains and addresses guest / colleague needs.
Directs, trains and motivates individuals and creates and maintains a cohesive team.
Possesses good working knowledge of budgets, forecasting, profit and loss statements.
Focuses on service with an eye for detail and an approachable attitude.
Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.
Prioritises, and organises work assignments and delegates work effectively.
Self-motivates and shows good initiative in a dynamic environment.
Ensures security and confidentiality of guest and hotel information.
Possesses good computer and property management system skills.
Embraces and responds to change effectively.
Equipped with up to date local market knowledge.
Possesses diverse understanding on multi-cultural and luxury backgrounds of hotel guests and Food & Beverage patrons.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms.
As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.