A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Banquet Captain, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you will be responsible for performing the following tasks to the highest standards :
Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner
Participate in and lead department meetings
Process banquet checks accurately and efficiently for payment
Ensure guest satisfaction throughout the meal service- Serve alcoholic / non-alcoholic beverages in accordance with federal, state, local and company regulations What are we looking for?
A Banquet Captain at Hilton is always working on behalf of our guests and clients and as team with your coworkers. To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values :
Administration and organization skills
Know how to listen to suggestions and critics
Be committed to delivering high standard customer service
Ability to lead people
It will be advantageous in this position if you demonstrate the following skills and differentials :
Experience in hotel
Experience in similar function
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