Transport Dispatcher
Snoonu Trading & Services
Qatar,Doha,Doha
منذ 3 يوم
source : drjobs.ae
  • Maintaining a positive,empathetic and professional attitude toward riders / drivers at alltimes.
  • Responsible promptly to ridersinquiries through chats / calls.
  • Communicatingwith riders / drivers through various channels.
  • Acknowledging and resolving riders / driverscomplaints.
  • Having technical knowledge aboutlogistics so that you can answer questions.
  • Processing orders, forms, applications and requests on areal-time basis.
  • Keeping records of customerinteraction, transactions, comments and complaints.
  • Maintain financial accounts of riders by processingcustomer adjustments.
  • Communicating andcoordinating with colleagues as necessary.
  • Ensure rider satisfaction and provide professionalcustomer support.
  • Build sustainablerelationships of trust through open and interactive communicationwith vendors and customers.
  • Resolve customercomplaints via phone, email, mail and social media.
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    بريدي الالكتروني
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