IT Technical Support
Integral Group Holding
Doha, Qatar
منذ 6 ساعات
source : drjobs.ae
  • To install and configure computerhardware operating systems and applications
  • Tomonitor and maintain computer systems and networks
  • To coordinate with staffs through a series of actions,either face-to-face or over the phone, to help set up systems orresolve issues.
  • To troubleshoot system andnetwork problems, diagnosing and solving hardware or softwarefaults
  • To have knowledge on Firewall andVPN.
  • To provide support, including proceduraldocumentation and relevant reports
  • To followdiagrams and written instructions to repair a fault or set up asystem
  • To set up new users' accountsand profiles and deal with password issues
  • Torespond within agreed time limits to call-outs
  • To work continuously on a task until completion (orreferral to third parties, if appropriate)
  • Toprioritize and manage many open cases at one time
  • To rapidly establish a good working relationship withstaffs and other professional
  • To test andevaluate new technology
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