Duty Manager (Global Sports Event Qatar 2022 - Accommodation Services)
Accor
Doha, Qatar
منذ 2 يوم

World Sports Event Qatar Accommodation Services

Duty Manager (fixed term contract until January 2023)

Role based in Qatar

What you will be doing :

  • Familiarity with all Front Desk and guest booking functions.
  • Responsible for Handover and decommissioning.
  • Responsible for the proper Key handling and room allocation
  • Provides the Front Office Manager and Site Operation Manager with a summary of activities and operations during the shift by preparing a daily written logbook.
  • Ensures guests' satisfaction by resolving and taking appropriate actions on all guests’ complaints.
  • Maintains property’s level of cleanliness and sanitation (hygiene) in accordance with company standards by conducting inspections and taking appropriate action.
  • Provide friendly and courteous service to guests and respond promptly to all requests in our scope of work.
  • Resolve guests’ complaints & requests and liaises with the concerned departments.
  • Understand and abide by all safety rules, emergency procedures, and fire prevention regulations.
  • Ensures procedures for safety and security of guest belongings (, lockers, left luggage etc.) are efficiently followed.
  • Your experience and skills include :

  • Prior experience working with PMS.
  • Fluency in English is compulsory.
  • Passionate about people and service orientated
  • Demonstrates organizational skills and high attention to detail
  • A high level of interpersonal skills with the ability to communicate with all levels of employees
  • Ability to work independently and has good initiative under dynamic environment
  • Our commitment to Diversity & Inclusion :

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

    We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    بلغ عن هذه الوظيفة
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    تقديم
    بريدي الالكتروني
    بالضغط على "استمر" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    استمر
    استمارة الطلب