Respond to clients’ questions and concerns regarding available vehicles for rent
Show clients available vehicles and provide them with insight into the pros and cons of each
Assist clients in deciding which vehicle to rent based on budget limitations and personal preferences
Obtain client information such as name and contact says by assisting them in filling out forms
Provide clients with heads up about rental rules and regulations, including vehicle care and on-time returns policies
Follow up on clients to determine if they have received good service and provide them with information on new vehicles added to the rental fleet
Create and maintain reports of rental, issuance and return of each vehicle, placing special focus on obvious wear and tear and repair and maintenance requirements
Prepare contracts and agreements as per the rental requirements.
Assist bill collector in following up with the payments for corporate clients and individual clients.
Handle and co-ordinate all rental / sales activities to achieve targets and rentals / sales plans
Keep strong relationship and contacts with clients to ensure the continual generation of business opportunities.
Maintain highest standard customer service for customer's satisfaction, problem solving / complaints that might rise.
Maintain up to date awareness of car rental industry trends.
Collecting and analyzing sales information and competitor’s status in the market to be utilized in developing marketing sales plans.
Develop and maintain proactive relationship with the clients and prospective clients.
Arrange appointments and visit companies respectively
Sends company profiles and flyers to various companies to spot the requirement
Notify the clients about the traffic violation and follow up for clearing the violations
In case there is dispute with the clients, requesting and preparing documents for legal actions