DohaFull-time, ContractQAR 5,000 - QAR 10,000 a monthInclude : Managing large amounts of inbound and outbound calls in a timely manner, Following call centre scripts (ems fitness script) when handling different topics, Identifying customers’ needs, clarify information, research every issue and providing solutions.
Job briefWe are looking for a Call Center Representative that will be the liaison between our company and potential customers.
keeping customer satisfaction at the core of every decision and behaviour.ResponsibilitiesManage large amounts of inbound and outbound calls in a timely manner, Follow communication scripts when handling different topics, Identify customers’ needs, clarify information, research every issue and provide solutions and / or alternatives, Seize opportunities to upsell EMS fitness products when they arise, Build sustainable relationships and engage customers, Keep records of all conversations in our call centre database in a comprehensible way.
RequirementsArabic speaker, Previous experience in a customer support role strong phone and verbal communication skills along with active listening, Familiarity with CRM systems and practices, Customer focus and adaptability to different personality types, Ability to multi-task, set priorities and manage time effectively.
Company ProfileThe Fit Life Sports Center is one of the most profitable fitness concept companies in the EMS market in Doha.
The rapid growth of the business has created a wealth of career opportunities. If you are searching for a dynamic career opportunity with tremendous advancement opportunities, "SmartFIT" is the answer.
Job Types : Full-time, ContractSalary : QAR5,000.00 to QAR10,000.00 / monthExperience : sales : 1 year (Required)Education : Diploma (Preferred)Location : Doha (Required)Language : English and Arabic (Required)