Catering Sales Manager - Paper Moon Restaurant
W Doha
Doha, Qatar
منذ 13 يوم
source : hosco

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set.

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

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  • Paper Moo n is a T

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  • rademark Italian Per Excellence In Food And Service .
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  • All Set To Enthrall Residents In The Capital City Of The State Of Qatar, the

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    Paper Moon Restaurant Opened At Jaidah Square - A Brand-New, Seven-Storey, State-Of-The-Art, Environment-Friendly And Efficient Commercial Landmark .

    Paper Moon's wide selection of delectable Italian dishes perfectly complements its warm and cozy ambience for those relaxing meals with family, friends and colleagues.

    Additionally, a shaded terrace offers an ideal al fresco option for patrons to enjoy Paper Moon's sumptuous dishes.

    JOB SUMMARY

    The Catering Sales Manager is responsible for contracting and closing local catering and social business for our stand-alone Italian Paper Moon restaurant and ensuring that business is turned over properly and in a timely fashion for quality service delivery.

    The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue.

    The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

    Education and Experience

  • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;
  • no work experience required.

    CORE WORK ACTIVITIES

    Managing Sales Activities

  • Manages sales efforts for Paper Moon Restaurant including local corporate and social catering.
  • Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
  • Responds to incoming catering opportunities for the restaurant.
  • Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the hotel based on market conditions and restaurant needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Designs, develops and sells creative catered events.
  • Maximizes revenue by up-selling packages and creative food and beverage.
  • Manages catering sales revenue and operation budgets, and provides forecasting reports.
  • Develops menus which drive sales.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Participates in and practices daily service basics of the brand.
  • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and / or other appropriate stakeholders.
  • Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.
  • Providing Exceptional Customer Service

  • Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other restaurant / hotel departments in order to ensure guest satisfaction.
  • Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program / event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
  • Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program / event.
  • Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
  • Additional Responsibilities

  • Performs other duties, as assigned, to meet business needs.
  • Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

    See description

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