In Room Dining Manager
Waldorf Astoria Hotels & Resorts
Doha, Qatar
منذ 14 ساعات
source : drjobs.ae
  • Oversee all aspects of the dailyoperation of the hotel’s Room Serviceoperation.
  • Supervise all Room Servicepersonnel.
  • Respond to guest complaints in atimely manner.
  • Work with other F&Bmanagers and keep them informed of F&B issues as theyarise.
  • Organise all documentation for shiftwork on a daily basis including pre-shift reports, daily trainingtopics, shift floor plan, requisitions for beverage, food andsundries and manage labour on a daily basis through the timemanagement system.
  • Ensure all staffare meeting all established standards of service through ongoingand recurrent training systems
  • Monitor andtest service skills of staff, retrain and reinforce all standardson food and quality and service details daily.
  • Provide feedback andappraisals as necessary.

  • Coordinateand monitor all phases of Loss Prevention in the Room Serviceoperation.
  • Ensure compliance with In Roomdining SOP’s.
  • Ensure the training ofdepartment heads and employees on SOP’s, reportpreparation and technical job tasks
  • Monitorand supervise the mini-bar department.
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