About the Job :
As a Revenue Management (RM) Project Specialist, you will be responsible for the continues monitoring, analysis and improvement of the Cargo Revenue Management and Pricing (RMP) processes, IT systems used and decision supporting tools.
Cargo RM & Pricing Systems & Processes :
Analyze and monitor the performance of the existing RMP processes, systems and decision supporting tools.
Responsible for the continuous improvement by re-engineering the processes and implementation of changes when needed.
Development of new processes in order to improve the efficiency of the organization and to contribute to improve the revenue results.
Define and implement reports to monitor the efficiency of the processes and manage the SLAs.
Lead projects within the area of Revenue Management & Pricing.
Manage the change management in case of changes in the current processes, systems and decision supporting tools.
Project Management :
Perform business analysis activities and define solutions meeting RMP requirements and document the necessary system specifications in discussions with I.T.
Ensure delivery of assigned cargo projects / solutions coordinating with IT department, and other departments involved.
Perform impact analysis and assess risks making sure that mitigation / management strategies are designed.
Provide timely and accurate project information and reporting to cargo RM & Pricing management.
Responsible for Project Planning and follow up.
In the job training :
Conduct training on the main RMP processes, systems and decision supporting tools to new RMP joiners and when requested by other departments.
Ensure each RM and pricing team member have a high level of competencies and they are aware of the new enhancements and processes.
Maintain the training material updated in line with the new processes.
About You :
You must have a Bachelor’s degree and at least 5 years of job-related experience within an Airline industry. A higher education in data analytical studies or statistics is preferred.
You should also have a good understanding of Cargo related I.T systems. You should be extremely structured, be a problem solver, have excellent communication and presentation skills, have strong leadership ability, and have good coordination skills, for this position.
You will require superior analytical planning ability and judgement and analysis to excel in this role. You will be required to independently manage multiple projects related to RM and Pricing.
Any hands-on experience or exposure related to RMP Project Planning, will be an added advantage.