Answering customer inquiries,scheduling meetings and sales appointments, and following up withcustomers about their order status.
Compilinga daily list of sales leads, delegating leads to the salesdepartment, and providing sales data and guides to the salesdepartment.
Developing and monitoringperformance indicators for sales and staff members, managing salestracking tools, and compiling reports.
Recording sales trends and liaising with account managersto develop sales strategies.
Creating andprocessing orders in a timely manner, processing requests for rushorders, and reviewing pending orders and customer requests toensure customer satisfaction.
Managingcustomer accounts, following up with customers for administrativepurposes, and providing troubleshooting assistance for orders,account statuses, and other problems.
Performing data entry tasks for sales figures, metrics,and other relevant information and maintaining an organized andaccessible filing system.
Handlingadministrative duties for the company and its executives andmanagement teams.
Scheduling customer meetingsand conferences.
Reporting any unusualactivity to your supervisors.