Issue certification documents to the clients
Supervise contract review process based on request for quotations and related information and approve CRRs.
Review and approval of all management system documentation, except this document which is approved by the GM
Assumes all the technical authorities
Review and approve the web site information
Establishing, implementation and maintenance of certification schemes, through a documented management system confirming to the requirements of ISO / IEC 17021 : 2011.
Preparing training modules and provide training to assessment personnel.
Compilation of auditor profile and competencies, and maintenance of auditor contracts.
Liaising with external organizations on issues related to MOU and approve MOU, when required.
Liaising with the accreditation body (ies) on matters related to accreditation.
Coordination with team on day- to- day activities related to certification including review of audit reports and certification decisions.
Ensuring that Internal audits are conducted according to plan.
Participate in Management review meetings
Maintain and update content.
Review of all client correspondences and initiating actions on complaints of technical (operational) nature and appeals.
CSM will participate in the process of review of complaints and proceeds of appeals committee.
To follow up for renewal of the license and insurance policies
To ensure that risks are assessed and that COSI operates as per the defined terms and reference.
Qualifications and Experience required
Mandatory : Graduate Desirable : Higher Education
Experience : 15 years of which 8 years shall be in management systems related activities.
Mandatory : Qualified Lead Assessor for ISO / IEC 17021. Qualified Lead Auditor with intensive audit experience of management systems.
Have managerial experience demonstrated by a similar or higher position in any previous employments for at least 3 years.
Demonstrate good communication and presentation skills
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