Spa Manager
Intercontinental Hotels Group
Qatar
منذ 4 يوم

Do Do you see yourself as a Spa Manager ?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies -

people who put our guests at the heart of

everything they do. And we're looking for more people like this to join our friendly and professional team.

InterContinental Doha is the authentic urban resort and business hotel in Doha, Qatar. We have 375 guestrooms and ten high quality food & beverage outlets and bars serving International cuisine, the longest private 500 meter Arabian Gulf Beach in Doha, an

impressive grand ballroom that accommodates up to 800 guests, five flexible function rooms that can host business meetings and social gatherings, outstanding high-

tech recreational facilities.

We are looking for charming, confident, sophisticated and internationally-minded people who do all they can to exceed guest expectations. We value the passion and

enthusiasm of our colleagues, and encourage you to share your passion when you

work with us.

As a Spa Manager , Effectively manage the Spa to maintain brand standards, and achieve budget and other agreed objectives.

Approach Spa branding in a positive and can do’ manner. Instill brand values and standards into staff so they fully understand and believe in the brand.

Maintain brand standards on a day to day basis. Contribute to brand review, so brand remains relevant and appropriate to customer needs.

Recruit staff who reflect Spa standards in line with company procedures. Induct

staff thoroughly, ensuring a comprehensive understanding of the company, the

Spa, and customers, their role and your expectations. Train staff, utilising

company courses, so they perform to company expectations. Screen all potential

Spa users using company approved procedures, to spot risk factors and identify

objectives. Constantly monitor Spa competitors, using information to recommend

changes to Spa strategies. Drive all retail activities in Spa (including

beauty, sports retail, food and beverage) ensuring effective marketing, sales

promotion, sales and after sales service. Establish and attain key business

objectives relating to all areas of Spa performance. Review financial

performance on a daily, weekly, monthly basis, take remedial action as

appropriate.Provide accurate weekly and

monthly figures as requested by General Manager, and submit by deadlines.

In return we'll give you a generous financial and benefits package including duty meals, hotel discounts worldwide and the chance to work with a great team of people.

Most importantly, we'll give you the room to be yourself.

At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

Qualifications :

  • Minimum 2 years’ experience as Spa Manager in a 5 star luxury hotel.
  • Bachelor’s Degree or Diploma in related field.
  • Strong understanding / experience of Spa Operations in a multi-cultural environment.
  • Self-starter, with the ability to understand the business and link them to department agenda.
  • High level of drive for results; adaptable and flexible with the ability to build relationships.
  • Excellent written and verbal communication in English.
  • Excellent guest relations, problem solving and time management skills
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