Senior Network Engineer
منذ 5 يوم
source :
  • Investigate operational issues,problems and requests for support, in coordination with colleaguesand other stakeholders, seeking effective solutions.
  • Analyzesunderlying issues and their root causes, and identifies availableoptions for resolution.

  • Responds to requestsfor support by means of making system modifications, developingwork-arounds, manipulating data, reconfiguring systems, changingoperating procedures, training users, producing documentation, orescalating requests to development team or softwaresuppliers.
  • Monitors progress of requests forsupport and ensures users and other stakeholders are kept informed.Takes corrective action to avoid or minimise delays.
  • Performs moderately complex software modificationsindependently or works with colleagues on larger or more complexsoftware, specifies user interfaces, including inputs, reports,validation and error correction procedures, processing rules,access, security and audit controls, recovery routines andcontingency procedures.
  • Carries out routineconfiguration, installation and reconfiguration of BusinessApplications, Database Management Systems, and related Tools& Technologies.
  • Coordinates withcolleagues and other stakeholders to specify data, data objects andinformation flows that align with the needs of thebusiness.
  • Defines, documents and executesmedium-scale projects, actively participating in all phases of theproject. Identifies, assesses and manages risks and issues whichmight impact on the success of the project.
  • Prepares and maintains realistic project schedules(showing tasks and dependencies) and quality plans and tracks allactivities against them, providing regular and accurate reports asappropriate.
  • Ensures compliance withinformation security policies and standards. Assessesconfigurations and security procedures for adherence to legal andregulatory requirements.
  • Ensures all work iscarried out and documented in accordance with required standards,policies and procedures.
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