The Energy Performance team in Group Technology leads the related strategy and programme across our 26 markets globally.
A key component of this strategy is to manage and analyse our energy data effectively and efficiently by using big data analytics and machine lerning in addition to convential tools.
Purpose of the role as the Energy Services and Analytics Analyst in Technology Shared Services (TSS) is to ensure the day-
to-day operation of Vodafone’s global energy data platform, provision of data quality, analysis and reporting services as per agreed service levels, on-
boarding of new services which enables Vodafone Group and local markets to deliver energy consumption and cost savings.
Key accountabilities and decision ownership :
Configuring Energy data management platform and services at the agreed KPIs (e.g. data quality, reporting, user management).
Responsible for data imports, quality assurance, reporting, analytics and ad-hoc requests.
Responsible for providing end to end system & data quality investigations and fixing issues or escalating to appropriate stakeholder within the agreed SLA’s.
Responsible for on-boarding new services.
Ensure Operation Improvement reports are produced in a timely and qualitative manner and that key risks and issues are clearly defined and managed.
Core competencies, knowledge and experience
Minimum 1 year experience.
Confident and able to liaise and influence at all levels within Vodafone and / or relevant customer organizations.
Highly customer focused individual with a clear passion for delivering ahead of customer expectations.
Strong stakeholder management, communication and engagement skills in an international and cross-functional environment
Excellent analytical thinking, results-oriented, pro-active, fast learner & can-do attitude
Good understanding of energy and telecommunication technology.
Must have technical / professional qualifications :
Degree in IT, Computer Science, Engineering, or equivalent experience.
Service Management (e.g. ITIL).
Excellent command of the English language : Reading / Writing / Speaking; ideally additionallanguages like German, Spanish, Italian, etc..