The L2 Infrastructure engineer will be partof the Telco Cloud and OSS Operations team, managing VFQA TelcoCloud platforms, OSS and reporting systems and related operations,maintaining a 24 / 7 superior network KPIs with high availability of99.
99%, achieving quality leadership in a very competitive market.Being a multi-vendor environment, he / she has to perform vendormanagement for incident management and SLA negotiations as per theVodafone policies.
With us you will be responsible for theimplementation, maintenance, and 2nd level operational support ofthe Telco cloud platforms of Core network.
Expert knowledge ofCloud Infrastructure, NFV, Orchestration in a Telcom setup GoodKnowledge of GSM / UMTS / LTE / IMS technologies.
Analyze daily andweekly health checks reports for infrastructure domain andproactively responding to degraded KPIs and alarms within theacceptable SLA limits Responsible for maintaining E2E measurementdata and network KPIs within agreed OLAs & SLAs, ensuringnetwork reliability and availability with minimal MTTR throughpromoting strong incident and proactive problem managementpractices Provide on-site level 2 operations and maintenancesupport when needed, Incident and Problem management, applyingproper corrective actions to restore the service Provide Root CauseAnalysis (RCA) through Major Incident Reviews (MIR) with theVendors and update KEDB documentations Participate in carrying outWeekly Business Reviews (WBR) and Major Incident Reviews (MIR)Approve new VNF on boarding and review design documents / plansExecute and validate SW and HW bug fixes, release upgrades andexpansions Responsible for Network Audit, Operational performance,Capacity, Trend, Risk and Gap analysis Own the OSS systemssupporting E2E monitoring of the core domain Job Details PostedDate : 2019-12-29 Job Location : Qatar Job Role : Other CompanyIndustry : Telecommunications Preferred Candidate Career Level : MidCareer Degree : Bachelor's degree