Providing service and customer support during field visits or dispatches.
Managing all on site installation, repair, maintenance and test tasks
Diagnosing errors or technical problems and determining proper solutions
Produce timely and detailed service reports
Operate vehicle in a safely manner and use field automation systems
Technical degree or certification in engine or transmission overhaul.
Technical degree or certification in Cranes and concrete pump
Aware of procedures for using new products and equipment.
Familiarity with special tools and diagnosis tools.
Ability to troubleshoot, test, repair and service Cranes and concrete pump.
Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
Keeps truck and workspace organized and clean.
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations / briefings
Excellent communication and presentation skills.
Build positive relationships with customers.
Keeps focused on important activities; moves quickly from one job to the next.
Ability to multi-task, prioritise, and manage time effectively.
Handle complaints provide appropriate solutions and alternatives within the time limits.
Read all service manuals on machine to be fully knowledgeable; have a working knowledge of how machine works.
Able to understand technical diagrams.
Aware of electrical, mechanical and chemical health and safety issues.
Follow all company’s filed procedures and protocols Job Details Posted Date : 2020-06-30Job Location : Doha, QatarJob Role : Maintenance, Repair, and TechnicianCompany Industry : Automotive Dealership & Distributor Preferred Candidate Career Level : Mid CareerGender : Male