Operations Officer
HOLOTEQ Group
Doha
منذ 5 يوم
source : ExploreJobs

Ensures the highest standard of customer service and satisfaction are carried out by the operations team.

  • Responsible for the over-all operations of all Qatar branches.
  • Close coordination with Operation’s Supervisor for the supervision of all Attractions & Receptions functions
  • Communicate with management and technical staff in co-ordination of operational initiatives.
  • Reports all operation plans to the AME Deputy General Manager and / or to the Top Management if necessary.
  • Involve with Admin / HR related matters especially disciplinary action concern with the employees, attendances, overtime and leave management of the operation’s team.
  • Review manpower staffing of all branches; evaluate and approve the necessity of overtime works of the employees.
  • To effectively appraise and manage the full operational teams’ performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales.
  • To develop the team to deliver exceptional standards of customer service at all times.
  • To plan, develop and control weekly / monthly / annual reports.
  • Initiate a weekly meeting with the operation’s team, discusses issues, proposal and plans for the organization wise operation.
  • To effectively prepare staff and manage holiday scheduling of the team.
  • Developing the business to meet the site objectives and targets.
  • To maximize profit and minimize loss.
  • Developing and improving market share through local marketing in partnership with the marketing department, by supervision of Advertising & Marketing activitiesJob Types : Full-time, Temporary, PermanentSalary : From QAR6,000.
  • 00 per monthApplication Question(s) : Do you have a Qatari driving license?Are you in Qatar?How many years of Qatar experience do you have ?

    Experience : Operations : 3 years (Preferred)HR : 1 year (Preferred)Language : Arabic (Required)English (Required)

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