Front Desk Agent
Khalidiya Palace Rayhaan
Doha, Qatar
منذ 2 يوم
source : drjobs.ae
  • Perform all check-in andcheck-out tasks
  • Manage online and phonereservations
  • Inform customers about paymentmethods and verify their credit card data
  • Register guests collecting necessary information (likecontact details and exact dates of their stay)
  • Welcome guests upon their arrival and assignrooms
  • Provide information about our hotel,available rooms, rates and amenities
  • Respondto clients’ complaints in a timely and professionalmanner
  • Liaise with our housekeeping staff toensure all rooms are clean, tidy and fully-furnished to accommodateguests’ needs
  • Confirm groupreservations and arrange personalized services for VIP customersand event attendees, like wedding guests
  • Upsell additional facilities and services, whenappropriate
  • Maintain updated records ofbookings and payments
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