Who we areWe are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers.
We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations.
We are looking for top talent to join us on this journey of exploring new horizons together.What you'll be doingAt Chalhoub, creativity is a team effort! Working as a Retail Manager you will be responsible for ensuring that Store Directors / Managers maximise the commercial performance of their retail shops and deliver exceptional Guest Experience.
You will also be responsible for establishing a bridge between back-office and their network of stores which they control / audit on a continuous basis and implement corrective solutions and actions.
You will understand the brand strategy and cascade within your given networkIn conjunction with Marketing, ensure the full implementation of the of marketing and CX strategies and programsImplement Brand guidelines taking in consideration each market specificationsAgree on a yearly calendar of sales with commercial teamControl discount and margins to insure constant business profitabilityFollow up periodically on the sales figures per line and stock at hand (Sell-Out)Manage potential shortages, review orders and inform merchandising team on the statusRecord, monitor and analyze market trends, competitors activitiesProvide commercial with quantitive and qualitative reports using data from market studies and in-house systemDefine sales target per sales team memberManage the P&L for the brand at handMonitor the performance of the brand and send recommendationManage the organisations' resources within budget guidelinesProvide prompt, thorough, and accurate information to keep management appropriately informed of the brands financial positionDevelop and motivate team members to ensure transfer of know-how and continuous positive work environmentMonitor team members performance and provide formal and informal feedback and appraisal in order to maximise efficiencyWhat we can offer youWith us, you will turn your aspirations into reality.
We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers diverse career paths for those who are extraordinary, every day.We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.