We are currently recruiting for a professional and reliable dispatcher to act as our company s first point of contact for emergency and nonemergency calls In this position you will be in charge of maintaining call logs monitoring routes transferring messages and directing field units To excel in this position all candidates should be able to multitask in stressful conditions with little supervision In addition to being an excellent communicator the ideal candidate will also demonstrate superb organizational and interpersonal skills Duties and responsibility Answer emergency and nonemergency calls and document important information Respond to any issues and followup by coordinating with the appropriate departments or field units Operate and manage a multiline telephone console system Respond to queries related to products and deliveries Use the radio phone or computer to direct crews and other field units to the appropriate sites Prioritize and organize calls according to urgency Supervise the route and status of field units to prioritize their daily schedule Maintain and update call logs call records and other important documentation